RETURNS

RETURNS

At OnceWas, we want to make sure you are completely satisfied with your purchase.

You have 14 days from the date of dispatch to return your purchase. Please note that items marked FINAL SALE are not eligible for return. 

Please note we do not offer refunds on discounted orders and any order processed with Afterpay or Klarna.

Items marked as FINAL SALE are not eligible for a return or exchange (unless faulty)

We are offering FREE SHIPPING on all EXCHANGES if you need to swap sizes.

Should you receive an incorrect or faulty product, please email us immediately at returns@oncewas.com.au

Please refer to our Returns Policy for more details.