Terms and Conditions
- You will be prompted to add your gifts with purchase to your cart once the offer amount is reached.
- Leather belt and silk scarf gifts with purchase are only available in the specified colours.
- Select your leather belt size from the dropdown if you choose the belt.
- Gifts with purchase will be forfeited if orders are returned for refund.
- If returning items for a refund from qualifying orders, please include the gift with purchase so that your refund can be processed.
- Gift with purchase offer is only available while stocks last.
- This offer cannot be applied retrospectively.
- Gift with purchase is not valid in conjunction with any other discounts, Membership credits or Loyalty discount codes.
- Offer is not eligible with try before you buy.
FAQs
Once you have reached the $300 minimum spend you will be prompted to select your FREE gift. Please select your choice of gift to add this to your cart. Select your leather belt size from the dropdown if you choose the belt.
If your item isn’t quite right, your are more than welcome to return it. You can request an exchange, credit note or refund through our Returns Portal.
You’ll just need your order number and email address to get started.
Please note that Gifts with purchase will be forfeited if orders are returned for refund.
If returning items for a refund from qualifying orders, please include the gift with purchase so that your refund can be processed.
If you need a hand with the process or have any questions, please reach out to our team at hello@oncewas.com.au or call 0478 041 230 and we can assist you.
Unfortunately, your Membership credit and loyalty rewards cannot be used in conjunction with this promotion.
The good news is that your $300 credit is valid for 12 months from the date you joined, giving you plenty of time to find something you truly love.
Orders placed before 12pm on Monday to Friday, are dispatched the same day. Orders placed after 12pm will be dispatched the next business day. Our priority is to dispatch your orders as quickly as possible but once orders are dispatched, delivery is subject to Australia post shipping times.
Our sizing is equivalent to the following standard AU sizes and most of our styles are designed to be a regular, relaxed fit:
- SIZE 0 = AU SIZE 6
- SIZE 1 = AU SIZE 8
- SIZE 2 = AU SIZE 10
- SIZE 3 = AU SIZE 12
- SIZE 4 = AU SIZE 14
- SIZE 5 = AU SIZE 16
- SIZE 6 = AU SIZE 18
- SIZE 7 = AU SIZE 20
You can find more sizing info here.
If you need any further assistance with sizing please feel free to reach out to us via email hello@oncewas.com.au or via phone 0432 952 129 during our office hours. We are more than happy to help!
To assist with sizing, we’ve included key garment measurements of each style under the size fit dropdown on the product pages. We recommend measuring a similar item in your wardrobe and comparing those measurements to the chart to find your best match.
For the bust, waist, and hip measurements:
- Lay your garment flat, measure straight across from side fold to side fold, then double this measurement.
- The bust is measured just below the armhole, the waist at the waist seam or narrowest point, and the hip approximately 20 cm below the waist.
If you know your bust, waist, and hip measurements, compare these to the garment measurements, ensuring they are a few centimetres larger than your body measurements for a comfortable fit.
You can find more sizing info here.
Please choose your sizing carefully, as all Sale items are only eligible for return for store credit or exchange. Sale items are not eligible for a refund.
If you need any further assistance with sizing please feel free to reach out to us via email hello@oncewas.com.au or via phone 0478 041 230. We are more than happy to help!
Membership credits, discount codes and loyalty discounts cannot be used on sale items but can be applied to full price purchases.
