OnceWas Society Members get first access to our Gift with Purchase promotion.

You can join today to unlock access to the free gifts, and then continue enjoying other member-only benefits throughout the year! Including invites to private sales & events, early access to new collections, and exclusive rewards.

This promotion will be available to the public at a later date, although stocks are highly limited and won't be restocked.

Become a member here to access the sale now.

Unfortunately, your Membership credit and loyalty rewards cannot be used in conjunction with this promotion.

The good news is that your $300 credit is valid for 12 months from the date you joined, giving you plenty of time to find something you truly love.

If your item isn’t quite right, your are more than welcome to return it. You can request an exchange, credit note or refund through our Returns Portal.

You’ll just need your order number and email address to get started.

Please note that Gifts with purchase will be forfeited if orders are returned for refund.
If returning items for a refund from qualifying orders, please include the gift with purchase so that your refund can be processed.

If you need a hand with the process or have any questions, please reach out to our team at hello@oncewas.com.au or call 0478 041 230 and we can assist you.

Orders placed before 12pm on Monday to Friday, are dispatched the same day. Orders placed after 12pm will be dispatched the next business day. Our priority is to dispatch your orders as quickly as possible but once orders are dispatched, delivery is subject to Australia post shipping times.

To assist with sizing, we’ve included key garment measurements of each style under the size fit dropdown on the product pages. We recommend measuring a similar item in your wardrobe and comparing those measurements to the chart to find your best match.

For the bust, waist, and hip measurements:

1. Lay your garment flat, measure straight across from side fold to side fold, then double this measurement.
2. The bust is measured just below the armhole, the waist at the waist seam or narrowest point, and the hip approximately 20 cm below the waist.

If you know your bust, waist, and hip measurements, compare these to the garment measurements, ensuring they are a few centimetres larger than your body measurements for a comfortable fit.

You can find more sizing info here.

Please choose your sizing carefully, as all Sale items are only eligible for return for store credit or exchange. Sale items are not eligible for a refund.

If you need any further assistance with sizing please feel free to reach out to us via email hello@oncewas.com.au or via phone 0478 041 230. We are more than happy to help!

Unfortunately, discount codes and loyalty discounts cannot be used in conjunction with this offer.

Yes, our Hawthorn East styling studio will be open on Friday, 12th December from 10am - 3pm, where you can shop in store and access our Members Gift with Purchase promotion.

Our team will be available to assist with styling advice, sizing guidance, and to help you find your perfect pieces from the collection.

More information here.