Yes, to enjoy an extra 10% off the sale you can become a member here.

Your Membership credit is redeemable on full-priced styles only, so it can’t be used during sale events.

The good news is that your $300 credit is valid for 12 months from the date you joined, giving you plenty of time to find something you truly love.

No returns will be accepted on Final Items items unless they are deemed faulty when received.

Orders placed before 12pm on Monday to Friday, are dispatched the same day. Orders placed after 12pm will be dispatched the next business day. Our priority is to dispatch your orders as quickly as possible but once orders are dispatched, delivery is subject to Australia post shipping times.

To assist with sizing, we’ve included key garment measurements of each style under the size fit dropdown on the product pages. We recommend measuring a similar item in your wardrobe and comparing those measurements to the chart to find your best match.

For the bust, waist, and hip measurements:

1. Lay your garment flat, measure straight across from side fold to side fold, then double this measurement.
2. The bust is measured just below the armhole, the waist at the waist seam or narrowest point, and the hip approximately 20 cm below the waist.

If you know your bust, waist, and hip measurements, compare these to the garment measurements, ensuring they are a few centimetres larger than your body measurements for a comfortable fit.

You can find more sizing info here.

Please choose your sizing carefully as all FINAL SALE items are not eligible for exchange or refund.

If you need any further assistance with sizing please feel free to reach out to us via email hello@oncewas.com.au or via phone 0478 041 230. We are more than happy to help!

Discount codes and loyalty discounts cannot be used on sale items, but can be applied to fulled price purchases.

Yes, our Hawthorn East styling studio will be open on Friday, 21st November from 10am - 3pm, where you can shop in store and access our Black Friday Sale.

Our team will be available to assist with styling advice, sizing guidance, and to help you find your perfect pieces from the collection.

More information here.